In the world of vibration analysis and predictive maintenance, nothing beats hands-on learning, especially when the stakes are high. Whether it’s safety, sales, or support on the line, being equipped with the best tools for the job is the key to winning the day.
For CMA and Scott Jones, the integration of the Erbessd Instruments® Solution Simulator has been a game-changer in preparing his team–and customers–for success.
Closing the Gap Between Learning and Doing
Purchased just over a month ago, the Solution Simulator is already proving to b e a critical training and demo asset for CMA. “The simulator provides hands-on, in-house training for CMA personnel, allowing us to discover the full potential of our product line. It lets us make mistakes in the office, correct them, and deploy solutions with confidence when we are on-site with our customers,” Scott explains.
The portable, compact simulator is now a key component of CMA’s internal sales training program as well. It allows team members to test, troubleshoot, and experiment with real-world fault conditions with certainty in the pressure of a live customer experience. As Scott notes, it is so “easily transported to customer sites, where we can demonstrate the vibration solutions offered by Erbessd Instruments®… providing us with the opportunity to showcase the EI product line ‘in action’ and even allow customers to take it for a test drive! We’re no longer relying on static software examples. The simulator lets us showcase our full product line in a live, engaging format.”
Real Faults. Real Results.
The Solution Simulator replicates a variety of machine faults–misalignment, rotor unbalance, and common bearing issues like inner and outer race defects, cage damage, and ball wear. Each interchangeable bearing pedestal is clearly marked, allowing users to quickly switch configurations and focus on what matters: interpreting real vibration data in real time.
“The feedback has been overwhelmingly positive,” Scott says. “Customers love how fast we can cycle through demos and switch between the different bearing pedestals, each marked with various fault types. This efficiency enables users to focus more on utilizing and exploring our vibration software instead of wasting time on setup.
This tactile immersive learning method offers an unmatched training advantage. Not only does it sharpen internal expertise, but it also builds customer trust by demonstrating the true diagnostic power of Erbessd’s Phantom® sensors, DragonVision®, and EI-Analytic™software.
ROI that Shows Up Fast
CMA’s team is already seeing returns–not just in smoother deployments, but also in more impactful trade show demos and field presentations. The simulator has become a staple at expos, drawing attention and allowing curious prospects to “test drive” the technology right there on the show floor.
By helping customers visualize–and actually experience–the performance of Erbessd solutions, CMA is transforming awareness into action.
This success is very exciting to Erbessd Instruments’ CEO Dr. M. David Howard who reflects, “Scott and the team at CMA really grasp what our goal is with the Solution Simulator line: It’s not just about showing products. It’s about creating confidence, for our distributors and partners, their teams and ultimately our customers.”
Designed for Doors
The Solution Simulator isn’t just a box of parts–it’s a complete experience. For CMA, it’s helping eliminate uncertainty, accelerate learning, and demonstrate the real world power of condition monitoring.
Now that’s a solution worth simulating.
About the Author
Scott Jones, Condition Monitoring Analytics LLC
CMA is a resource for your equipment condition monitoring needs, offering affordable and power solutions unlike anyone in the industry. They offer a host of vibration data collection, analysis and reporting services along with products that’s sure to meet or exceed your expectations. Their products include vibration data collectors, wireless monitoring, laser alignment systems, balance machines and much more!
ERBESSD INSTRUMENTS® is a leading manufacturer of Vibration Analysis Equipment, Dynamic Balancing Machines, and Condition Monitoring with facilities in Mexico, the USA, England, India, and Colombia.