On July 19th the EI-ANALYTIC server will be down for required updates and maintenance. This outage is scheduled for 00:00 a.m. EST and will last until 06:00 a.m.
During this time, those customers utilizing Generation 1 Gateways will not collect, or receive data. Those customers utilizing Generation 2 Gateways will receive their data from gateway onboard memory once service is restored.
We apologize for any inconvenience this may cause but appreciate your understanding and cooperation. Should you have any questions or concerns, we are always available.