Strength in Partnership, Innovation & Global Reach
The success of Erbessd Instruments is rooted in the strength and reach of its global distribution network. Our partners report high levels of satisfaction, tangible success, and excitement about ongoing innovations. At the Vibration Institute Conference, long-time collaborator. John Paul Arnoldy, Application Engineer at Instrumart shared,
“We’ve been with Erbessd for about nine years now and it’s been nothing but innovation since.”
This sentiment reflects more than just strong technology—it reflects a deeper commitment to partnership. As Dr. M. David Howard, CEO-US of Erbessd Instruments, puts it:
“At Erbessd, we don’t just build tools—we build a global community of collaborators. When our partners succeed, we succeed. That’s why our support is built on relationships, not transactions.”
What makes this partnership exceptional?
9 Years of Growth, Supported by People and Training
Instrumart, our trusted partner for nearly a decade, credits a robust internal support and training structure: “With the Erbessd team, we have had great internal trainings for support and learning about the vibration instruments and just the hierarchy of the company at every level and working with the products has been easy. The technology is there… The software is there…It’s been innovation from the start.” This level of education empowers distributors and ensures consistent delivery of Erbessd’s solutions.
Responsive, Reliable Support in Every Time Zone
Customer service continues to impress. “In my experience it’s been great. The team is always ready to take our software calls… Whether it’s the team in Merida or Glens Falls, anytime I reach out it’s always good support.” This commitment to responsiveness ensures distributors like Instrumart feel fully integrated—even across time zones.
Instrumart at a Glance
Instrumart has established itself as a major player in test and measurement distribution, representing over 100 brands and serving a wide range of industries—from federal agencies to manufacturing and environmental sectors. Their engineering-backed customer service model and A+ BBB rating underscore why Erbessd is in good company.
Erbessd Instruments: A 30-Year Track Record of Innovation
For over three decades, Erbessd Instruments has engineered vibration analysis, balancing, and alignment solutions that are intuitive, rugged, and budget-conscious. Products like DigivibeMX®, the Phantom Family of Condition Monitoring Solutions, and DragonVision™ set a high bar.
The company’s global distributor network spans every continent, reinforcing its promise of localized service and a seamless global presence.
Why the Network Works—Lessons from the Field
Key Strength |
Consistent Training |
Rapid Technical Support |
Open, Partner-Centric Model |
Global Reach with Local Expertise |
Outcome |
Distributors confidently educate customers, increasing brand adoption |
Keeps partners and end-users running smoothly |
Unlike closed SaaS/WaaS models, Erbessd empowers partners with ownership and flexibility |
Ensures consistent performance regardless of geography |
Why It Matters
This network isn’t just about selling product—it’s about building trust. Distributors get proven innovations, responsive support, and the freedom to use data as they see fit. That’s why partnerships last—and why brands flourish.
Final Thoughts
Erbessd’s global distribution strategy delivers more than tools—it delivers confidence. Partners like Instrumart exemplify how strong relationships, backed by innovation and support, can drive mutual growth.
Megh Howard, BSc serves as the Chief Marketing Officer and Director of People & Culture at Erbessd Instruments. This unique combination allows her to unite the company’s outward-facing brand strategy with its internal culture and values—ensuring that how the company shows up for its customers is deeply rooted in how it operates from within.
Megh believes that a strong, people-centered culture is essential to delivering exceptional customer experiences. By fostering an environment where employees feel valued, connected, and empowered, she helps ensure that customer-first values aren’t just part of the marketing message—they’re lived every day across the organization. Her work aligns employee engagement with service excellence, bridging global teams and creating a workplace that mirrors the trust and support Erbessd Instruments extends to its clients and partners.
A graduate of Hudson Valley Community College and Penn State University, Megh brings a thoughtful, relationship-driven approach to leadership—connecting with colleagues, customers, distributors, and industry peers with authenticity and purpose.
